Last Updated: 13 March 2026
Valanchuli is an online platform where users can read stories and writers can publish their work.
This Privacy Policy explains how we collect, use, and protect user information when accessing or using the Valanchuli platform.
By creating an account or using the platform, you agree to the terms of this Privacy Policy.
1. Information We Collect
Account Information
When users create an account on Valanchuli, we may collect the following information:
Name or Pen Name
Email Address
Username
To ensure account security, email verification may be required during registration.
Account Security
For security purposes, Valanchuli may send a One-Time Password (OTP) to the registered email address when:
Verifying a new account
Resetting a password through the “Forgot Password” feature
Platform Usage Information
We may collect certain information related to platform activity, including:
Stories read
Episodes unlocked using Keys
General usage activity within the platform
This information helps improve platform functionality and user experience.
2. Payment Information
Users may purchase Keys or Subscription plans to unlock content on the platform.
All payments are processed through secure third-party payment gateways such as Razorpay.
Valanchuli does not store or have access to users’ credit card or debit card details.
When users choose the option “Save this card as per RBI guidelines”, the card information may be securely stored by the payment gateway using tokenization in accordance with Reserve Bank of India (RBI) regulations.
3. Writer Payment Information
Writers who earn revenue through their stories may be required to provide certain payment and identity details in order to receive payouts.
These details may include:
Account Holder Name
Bank Account Number
IFSC Code
Phone Number
PAN Number
This information is collected only for the purpose of processing writer payments.
4. How We Use the Information
The information collected may be used for the following purposes:
To create and manage user accounts
To verify user identity and maintain account security
To allow users to access stories and unlock premium content
To process payments and subscriptions
To calculate and send writer revenue payments
To improve platform services and user experience
To detect and prevent misuse, fraud, or unauthorized activity
5. Information Sharing
Valanchuli does not sell or rent personal user information to third parties.
Information may only be shared in the following circumstances:
With trusted payment service providers for processing transactions
When required by applicable laws or legal authorities
When necessary to protect the rights, security, or integrity of the platform
6. Data Security
Valanchuli takes reasonable technical and administrative measures to protect user information.
However, no online platform can guarantee absolute security, and users are responsible for keeping their account credentials confidential.
7. Account Suspension
Valanchuli reserves the right to suspend or terminate accounts that violate platform rules, misuse the system, or engage in fraudulent or harmful activities.
8. Changes to This Privacy Policy
Valanchuli may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
Continued use of the platform after such changes indicates acceptance of the updated policy.
9. Contact
For any questions regarding this Privacy Policy, users may contact:
Valanchuli Support
Email: contact@valanchuli.com